Cutter frequently asked questions:
Where are the drivers for my Summa cutter?
Drivers for Summa cutters are included in most leading sign-making and cutting programs. Summa does not make or supply the drivers that are included with your software. If you cannot find a specific driver for your Summa cutter, other Summa cutter drivers should work. If not, please contact us so that we can offer recommendations based on your specific sign or cutting program.
Does my cutter require routine maintenance?
Your cutter should be cleaned on regular basis. Regularly check the cutting head, keeping it free of any debris; you can do this by blowing it out with a can of compressed air. Next, and less frequently, you should clean your drive drum (also called grit rollers); this can be done using scraps of adhesive-back vinyl, with the adhesive side facing the drive drum. (this procedure is also outlined in your on-disc manual) Note: do not use anything abrasive to clean the rollers. It will damage the special coating, which is critical in preserving the diameter of the drive drum. Changes to the precise consistency of the drive drum diameter will result in poor tracking. Aside from regular cleaning, there is no set maintenance schedule. Simply use your best judgment on replacing consumable parts, such as blades, blade holders and platen protection strips.
My manual seems very brief and doesn’t cover all the cutter features.
The booklet that came with your SummaCut or S-Class cutter is a “quick start guide,” which is designed to get you up and running quickly. For more advanced features, a complete User Guide with detailed explanations and photos can be found on the Manuals & Drivers CD-ROM that came with your cutter. It can also be downloaded from the Support section of this Web site.
How can I get new Firmware?
We dissuade upgrading firmware if your product is working fine as is. Nevertheless, new revisions can be downloaded free-of-charge from the Support section of this Web site.
How can I get my cutter working on Macintosh OSX?
In order to work on Mac OSX, install the MacSign Cut version which is delivered with every new unit (see also: how can I get MacSign). MacSign includes the USB driver for Summa cutters. Do not use the USB driver downloadable from this site. It is only for lower Mac OS-versions. The use of MacSign is fully described in the users guide (see document section). Summa Cutter Control for Macintosh can not be used on Mac OSX. For Firmware upgrades use the ‘file transmit tool for OSX’ in the software section. Of course Summa Cutters are also compatible with other cutting programs. Contact your software supplier for more info.